Privacy Policy

At MendHerb, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or purchase our products. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit MendHerb.com or make a purchase, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing/shipping address, and payment details.
  • Account Information: If you create an account, we store your login credentials securely.
  • Order Information: Details about your purchases, shipping, and transaction history.
  • Browsing Data: IP address, browser type, device information, pages visited, and other analytical data via cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To send order confirmations, shipping updates, and customer service communication
  • To improve our website and personalize your experience
  • To send promotional emails or newsletters (only if you’ve opted in)
  • To detect, prevent, or address technical issues or fraud

3. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to enhance your user experience, analyze site traffic, and offer targeted ads. You can manage or disable cookies in your browser settings.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with:

  • Trusted third-party providers (e.g., payment processors, shipping partners)
  • Analytics and marketing services to improve our offerings
  • Legal authorities, when required by law or to protect our rights

All third parties we work with are required to maintain the confidentiality of your information and use it only for the services they provide to MendHerb.

5. Data Security

We implement industry-standard security measures, including SSL encryption and secure servers, to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

You may:

  • Request access to the personal information we hold about you
  • Ask us to correct or delete your data
  • Opt out of marketing emails at any time by clicking “Unsubscribe” in any promotional email

To exercise your rights, contact us at [support@mendherb.site].

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

8. Children’s Privacy

MendHerb does not knowingly collect or solicit personal information from children under 13. If we discover we have collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Please review this page periodically to stay informed.